Terms of service
Last updated: 03/09/2025
Welcome to dollparts616.com. By placing an order or using our website, you agree to following the Terms of Service. Please read them carefully.
1. General Information:
This website is operated by Doll Parts 616, trading as dollparts616 ("we", "us", "our").
Our shop is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services to you.
By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.
2. Eligibility:
To purchase from Doll Parts 616, you must be:
- At least 18 years old or have a parent/guardians permission.
- Confirm that all details you provide are accurate and complete.
3. Products & Availability:
We aim to display product descriptions, images and prices accurately. However, colours, packaging and sizing may vary slightly.
All products are subject to availability. We reserve the right to limit quantities, discontinue products or change prices without notice.
Our herbal blends, teas, incense, crystals and ritual kits are sold as lifestyle and spiritual products only. They are not intended to diagnose, treat, cure or prevent any medical condition.
4. Pricing & Payment:
Prices are listed in GBP (£) and include VAT where applicable.
Payment must be made at the time of order via approved payment gateways (e.g., Shopify Payments, PayPal).
We reserve the right to refuse any order placed with us.
5. Shipping & Delivery:
We ship within the UK only.
Standard delivery times are estimates and may vary. We are not liable for delays caused by couriers or external factors.
Shipping costs are displayed at checkout unless overwise stated (e.g., promotions).
Risk of loss passes to you once the order is delivered.
6. Returns & Refunds:
Please refer to our Returns and Refund Policy for full details.
Certain items (e.g., opened teas, incense, earrings, personalised/made to order goods) are not eligible for return for hygiene or safety reasons.
7. Intellectual Property:
All content on this site, including images, text, graphics, logos and product names are the property of dollparts616 unless otherwise credited.
You may not copy, reproduce or use our content without permission.
8. User Conduct:
You agree not to:
- Use the website for unlawful purposes.
- Interfere with or disrupt the sites operation.
- Attempt to gain unauthorised access to our systems.
9. Disclaimers:
All products, especially teas, herbs, crystals and ritual kits are sold for lifestyle, wellbeing and spiritual use only.
Information provided about herbs, crystals or incense is based on traditional uses and folklore. It does not constitute medical advice.
Always consult a qualified healthcare professional before using herbal products if you are pregnant, breastfeeding, taking medication or have a medical condition.
We are not liable for any adverse reactions or misuse of products.
10. Limitation of Liability:
To the fullest extent permitted by law, dollparts616 shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount you paid for the product.
11. Governing Law:
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms:
We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page with the revised date.
13. Contact Us:
For questions regarding these Terms, please contact us:
dollparts616uk@gmail.com.